If you’re ordering outside the EU, please be aware that your order may be subject to import taxes and duties based on the laws and customs regulations of the destination country. The responsibility for these charges lies with the buyer. Trigol is responsible for the transportation fee associated with delivering your order to your specified shipping address.

Typically, these fees become payable upon your parcel’s arrival at the customs of the destination country. The government of your residing country imposes these charges. Since the specifics vary by nation, we advise conducting research on import taxes and duties applicable in your country before making a purchase, as these expenses are the responsibility of the buyer.

Ensuring a smooth shopping experience for you is our top priority. Kindly take a moment to double-check your shipping and billing information before making a purchase. This step is essential as it helps us greatly in case your parcel encounters any issues, such as damage or loss, during its journey.

Rest assured, we’re committed to providing you with hassle-free service. If you’re facing any challenges with customs or need assistance, don’t hesitate to get in touch with us at support.trigol.com. We’re here to lend a hand and make your shopping experience as enjoyable as possible!