Privacy Policies

At Trigol, we take the protection of our customers’ personal data seriously. We understand that our customers trust us to keep their personal data secure and to use it only for the intended purposes. This GDPR policy explains how we collect, process, and protect your personal data when you visit our website or use our services.

Personal Data We Collect

We collect various types of personal data, including but not limited to:

  • Names
  • Email addresses
  • Phone numbers
  • Country/Region
  • Street addresses
  • Postal codes
  • Town/City
  • Order history
  • Payment information

We collect this personal data through various means, such as website forms, emails, and checkout pages. We collect this data for various purposes, including processing orders, sending newsletters, coupons, and special offers, and providing customer service support.

How We Store and Retain Personal Data

We store customer data on our website’s WordPress database, which is typically hosted on our web hosting provider’s server. Additionally, we use third-party services (such as payment gateways and marketing tools) to provide our services, and some of the user data is stored on their servers. We also use backup and caching services, so some of our data is stored on these services.

We will retain customer data for as long as necessary to fulfill orders, and for as long as we need it to provide our services to our customers. We will also retain customer data for marketing purposes until the user requests deletion or unsubscribes from our marketing emails.

Access, Modification, and Deletion of Personal Data

Customers can access and modify their personal data by logging into their accounts on our website. Customers can also request a copy of their personal data in a machine-readable format or request that their personal data be deleted from our website by contacting us at support@trigol.com.

Sharing of Personal Data

As a Woocommerce webstore owner, we may share customer data with third-party service providers for various purposes, such as payment processing, shipping, analytics, and marketing. We only share the necessary customer data required to perform these services, such as names, addresses, email addresses, and purchase history. We take data protection seriously and ensure that any third-party service providers we work with are GDPR compliant and have appropriate data protection measures in place.

Security of Personal Data

We take the protection of our customers’ personal data seriously and use powerful security plugins and other security measures to ensure the security and confidentiality of customer data. We also implement appropriate organizational and technical measures to prevent unauthorized access, disclosure, alteration, or destruction of customer data.

Updates to this GDPR Policy

We reserve the right to update this GDPR policy at any time, and we recommend that customers review this policy periodically for any updates. If we make any material changes to this policy, we will notify our customers by email or by posting a notice on our website.

Contact Us

If you have any questions or concerns about our GDPR policy or your personal data, please contact us at support@trigol.com.